What Data We Collect and Why
When you open an account with us, we collect the information needed to run your account securely: your name, email address, phone number, and the e-wallet identifiers you use — whether that is DANA, OVO, or GoPay. We also log device and session data each time
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you access the lobby, including your IP address, browser type, and the pages you visit. This helps us detect unusual login activity and keep your account safe. Payment transaction records are retained to process withdrawals, verify wallet ownership, and resolve any disputes you raise with our
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support team. We do not sell your personal data to third parties. Data shared with payment processors — such as the rails behind DANA, OVO, and GoPay — is limited strictly to what those processors need to complete your transaction. Access to your data within our
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team is role-restricted: only staff with a direct operational need can view account or payment records. Availability of this service depends on local law and is accessible only where local regulations permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.